Austria's best international calling rates


Toolani GmbH: General terms and conditions (GTC) & data policy

1. General terms and conditions (GTC)

Toolani GmbH (Registergericht: Handelsgericht Wien), Marxergasse 24/3, A-1030 Wien, Österreich (will be called toolani in the following) regulates the delivery of telecommunication services and other accompanying services through toolani. You will also find Information, advice and additional services as well as removal of disruptions in this connection. Product-specific service description are part of the Vertra- law. In case regulations of service descriptions differ from these GTC, service description has priority in validity. As well as these GTC the telecommuni cation act (TCA), regulations for TCA and/or other compulsory legal regulations apply even if not explicitly indicated. Differing, conflicting or additional general terms and conditions of the customer will not apply as, even if considered, an integral part of the contract, unless its validity is agreed upon by toolani for record.

2. Breadth of service

Toolani offers its customers a 'callthrough' service for their mobile phones which serves as a call diversion to an international number. The customer can set an international connection from his/her mobile via a national landline that is dialled in front of the international number to be reached. Therefore the customer chooses a national landline number provided by toolani (toolani code) and the customer will then be connected with the designated international number automatically. Possible charges the network operator charges the customer for the dial-up of toolani numbers in the landline must be paid by the customer and will be charge by the mobile network operator as a landline call according to the particular rates. These phone charges for the mobile network operator apply straight away after entering the dial-up number. Charges for the diversion of a call need only to be paid when the connection to the designated number has been established. Toolani services have to be paid in advance; the customer is obliged to pay up front. Therefore the customer can only use toolani if enough money is provided on the individual credit account within the framework of the contract. The customer will be charged for services at the same time as they are being carried out. Current connections will be disrupted immediately if the credit is too low.

3. Privacy and cookie policy

Effective date:May 25th, 2018


Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website ( and the toolani app.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

Your toolani account
A toolani account is required in order to use the member area on and the toolani app for iOS and Android. To create an account we only ask for your phone number, email address and password.
You can use your account to login into the toolani app and toolani website. You can change your toolani account data in the app and in your member area on the website. Your continued use of our website and app will be regarded as acceptance of our practices around privacy and personal information.


Cookies are small text files saved on your computer or phone. These cookies do not identify individual users but a user’s device. We use them to improve your user experience and make the interaction between you and our website easier and faster. You can block the use of cookies in your browser settings. You can continue using our website but some functionalities might stop working.
We use tools from our trusted partners Google Analytics, Google Ads and Mixpanel to help us improve our product. These tools set cookies (if you have them enabled) on your device.

If you have any questions contact us at [email protected]

Toolani GmbH, Marxergasse 24/3,A-1030 Vienna
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